SOUTHEAST ASIA BUILDING08 May 2023
KONE to gain cybersecurity certifications for its DX class elevators and digital services
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Helsinki, Finland – KONE Corporation, a global leader in the elevator and escalator industry, has gained the IEC 62443 cybersecurity certification for its DX class elevators, and ISO 27001 certification for its digital services, including KONE 24/7 Connected Services. These achievements are a first for the global elevator and escalator industry.

Johan Boije af Gennäs, Chief Information Security Officer, KONE, says: “We can see a need to enhance cybersecurity as digitalization increases throughout the industry and the built environment. Solid security practices provide peace of mind for our current and future customers because security is built-in rather than being considered as an afterthought. These certifications are important milestones and a measure of our continuous improvements in cybersecurity and encourage our cross-functional KONE teams to continue the hard work towards better security.”  

“Quality has always been high on the agenda at KONE, and cybersecurity is becoming an increasingly important part of today’s world, where physical and digital are interconnected. We are proud to be the first in our industry to achieve these certificates for the elevator controller and our digital services, including KONE 24/7 Connected Services,” says Maciej Kranz, Chief Technology Officer, KONE.

To achieve the certifications, KONE underwent rigorous independent audits conducted by third-party certification bodies. The audits evaluated the company’s cybersecurity and information security controls and processes, including policies, procedures, technical controls and requirements.

The certifications also demonstrate KONE’s commitment throughout its secure development process, including steps such as threat modeling, security testing, and vulnerability management throughout the product lifecycle. KONE also implements around-the-clock security monitoring for its connected digital solutions. This also means that the DX class elevator is aligned with the new ISO 8102-20 cybersecurity standard for elevators, escalators and moving walkways, which KONE has been involved in creating, alongside industry peers.

KONE continues to explore and develop the digital possibilities and value created by its DX class elevators, with services such as KONE 24/7 Connected Services and KONE Care DX. By working towards better standards in the industry and continuously developing its own capabilities, the company seeks to help customers build better people flow and more sustainable cities.